Question 1

1. What kinds of cleaning services do you provide?

Accepted Answer

We offer a full range of residential cleaning services, including Standard Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, Airbnb/Short-Term Rental Cleaning, and specialty add-ons like oven cleaning, fridge cleaning, laundry, and more. Our goal is simple: deliver spotless results with the pride, care, and precision we're known for.

Question 2

2. Are your services budget-friendly?

Accepted Answer

Yes, our prices are transparent and based on the time and labor your home needs. We never overcharge or cut corners, and we always communicate clearly before starting any service. Many clients tell us we offer the best value because our detail level is consistently higher.

Question 3

3. What are the contents of standard cleaning?

Accepted Answer

Our Standard Cleaning includes all essential cleaning tasks needed to maintain a fresh, tidy home: Dusting all surfaces. Wiping counters & exterior appliances. Cleaning bathrooms. Sweeping, vacuuming & mopping floors. Tidying common areas. Standard cleanings are perfect for upkeep. For homes that haven't been professionally cleaned recently, we recommend a Deep Clean to set the foundation.

Question 4

4. What do you do in a deep clean?

Accepted Answer

A Deep Clean covers everything in a Standard Cleaning plus detailed, top-to-bottom work that targets built-up grime, hard-to-reach areas, baseboards, vents, cabinets, and more. It's the best way to reset your home to a true clean, and the level of detail we put into Deep Cleans is one of the reasons clients switch to Mexi Maids.

Question 5

5. Do you clean Airbnb or short-term rentals?

Accepted Answer

Yes! We service Airbnb and short-term rentals regularly. We follow strict hospitality-style standards to ensure every guest walks into a spotless, fully prepared space. We can also restock essentials, set up linens, and follow your hosting checklist.

Question 6

6. Do you do move-in and move-out cleaning?

Accepted Answer

Yes, we specialize in professional Move-Out cleanings. Our service is designed to leave the home in pristine, move-ready condition so you can walk away without stress, and keep your deposit untouched by cleaning fees. We deep clean every area top to bottom, including inside cabinets, drawers, appliances, baseboards, and high-touch surfaces. Whether you're handing the keys back to a landlord or preparing the home for new owners, we make sure everything looks spotless and inspection-ready.

Question 7

7. Should I go for a Deep Clean?

Accepted Answer

If it's your first time booking with us, or if your home hasn't been professionally cleaned in a while, we highly recommend a Deep Clean. It ensures every corner is properly reset so that future maintenance cleanings stay consistent and easier for you.

Question 8

8. Do you use non-toxic or organic products?

Accepted Answer

Yes, we prioritize family-safe and pet-safe cleaning products. Upon request, we can use 100% eco-friendly or fragrance-free solutions. Your health and comfort always come first.

Question 9

9. Are your cleaners insured?

Accepted Answer

Yes. Mexi Maids is licensed, insured, and bonded. Every cleaner is background-checked, professionally trained, and held to our high standards of pride, hospitality, and attention to detail.

Question 10

10. Do I need to be there when you clean?

Accepted Answer

No, you're welcome to be home, but you don't have to be. Most recurring clients provide us with a preferred entry method. All we ask is that we have safe access to the home and clear instructions. We handle the rest.

Question 11

11. How frequently should I plan to clean?

Accepted Answer

Most homes stay fresh and manageable with: Weekly or biweekly cleanings for busy households. Monthly cleanings for lighter upkeep. If you're unsure, we can recommend a schedule based on your lifestyle and the home's condition.

Question 12

12. What if I do not like how you cleaned?

Accepted Answer

Well, if you are not satisfied, don't worry. We will fix what went wrong at our side and redo the cleanup.

Question 13

13. How much does a deep cleaning cost?

Accepted Answer

Deep cleaning costs in San Diego typically range from $165 to $650+, depending on several key factors. While we understand you're looking for a specific number, providing an accurate quote requires understanding your propertys unique needs. Price Factors That Affect Your Quote. Property Size: Larger homes naturally require more time and labor. A 1-bedroom apartment takes significantly less time than a 4-bedroom house. Current Condition: Homes that haven't been deep cleaned recently or have built-up grime require more intensive work than well-maintained properties. Number of Bathrooms: Bathrooms are the most labor-intensive rooms to deep clean. More bathrooms increase both time and cost. Special Features: High ceilings, chandeliers, extensive windows, delicate surfaces, or specialty materials require extra care and attention. Pet Considerations: Homes with pets often need additional time for hair removal, odor treatment, and extra sanitization. Additional Services: Add-ons like interior appliance cleaning, window washing, carpet steam cleaning increase the total investment.

Question 14

14. What does a Move Out Cleaning Include

Accepted Answer

Our move-out cleaning is significantly more thorough than Deep Cleaning and covers every room from ceiling to floor, including areas that are often neglected during regular maintenance. Kitchen: Deep clean and degrease all appliances (inside and out): oven, refrigerator, microwave, dishwasher, range hood. Remove all traces of food residue and built-up grease. Scrub and sanitize all countertops and backsplash. Clean inside and outside of all cabinets and drawers. Scrub sink, faucet, and polish to shine. Clean cabinet fronts, handles, and hardware. Sweep and mop floors, including corners and under appliances. Wipe down all light switches, outlets, and wall areas. Clean baseboards and window sills. Remove all cobwebs from ceiling corners. Bathrooms: Deep scrub and sanitize toilet (inside, outside, base, and behind). Intensive shower and tub cleaning including tile, grout, and caulking. Clean and polish shower doors, tracks, and hardware. Scrub and disinfect sink, countertop, and backsplash. Polish all faucets, fixtures, and hardware to shine. Clean mirrors streak-free. Wipe inside and outside of cabinets and drawers. Clean exhaust fan covers and light fixtures. Scrub floors including behind toilet and in corners. Clean baseboards, door frames, and window sills. Wipe down walls and light switches. Bedrooms & Living Areas: Dust all surfaces including ceiling fans, light fixtures, and vents. Wipe down all baseboards and crown molding. Clean window sills, tracks, and frames. Wipe down doors, door frames, and handles. Clean all light switches and outlet covers. Vacuum carpets thoroughly, including edges and corners. Clean hard-surface floors (sweep and mop). Clean inside closets (floors, shelves, and rods). Remove all cobwebs and dust from corners. Spot clean walls and remove any scuff marks. Clean mirrors and glass surfaces. Additional Areas: Laundry room: Clean washer/dryer exteriors, wipe surfaces, clean floors. Hallways and stairs: Dust, vacuum, and clean all surfaces. Entry areas: Clean floors, dust surfaces, wipe doors. Garage (if applicable): Sweep floors, remove cobwebs, wipe down surfaces. What is NOT Typically Included (But Available as Add-Ons): Carpet shampooing or steam cleaning. Exterior window cleaning. Wall washing or paint touch-ups. Furniture moving (cleaning under/behind large furniture). Pressure washing driveways or patios. Junk or trash removal.

Question 15

Do you offer Spanish-speaking service?

Accepted Answer

Yes. Mexi Maids is a bilingual company. Both our office staff and cleaning crews communicate in English and Spanish, so you can book, ask questions, and give instructions in whichever language you prefer.

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