Faq's

We offer a full range of residential cleaning services, including Standard Cleaning, Deep Cleaning, Move-In/Move-Out Cleaning, Airbnb/Short-Term Rental Cleaning, and specialty add-ons like oven cleaning, fridge cleaning, laundry, and more. Our goal is simple: deliver spotless results with the pride, care, and precision we're known for.

Yes, our prices are transparent and based on the time and labor your home needs. We never overcharge or cut corners, and we always communicate clearly before starting any service. Many clients tell us we offer the best value because our detail level is consistently higher.

Our Standard Cleaning includes all essential cleaning tasks needed to maintain a fresh, tidy home:

• Dusting all surfaces
• Wiping counters & external appliances
• Cleaning bathrooms
• Sweeping, vacuuming & mopping floors
• Tidying common areas

Standard cleanings are perfect for upkeep. For homes that haven't been professionally cleaned recently, we recommend a Deep Clean to set the foundation.

A Deep Clean covers everything in a Standard Cleaning plus detailed, top-to-bottom work that targets built-up grime, hard-to-reach areas, baseboards, vents, cabinets, and more. It's the best way to reset your home to a true clean, and the level of detail we put into Deep Cleans is one of the reasons clients switch to Mexi Maids.

Yes! We service Airbnb and short-term rentals regularly. We follow strict hospitality-style standards to ensure every guest walks into a spotless, fully prepared space. We can also restock essentials, set up linens, and follow your hosting checklist.

Yes, we specialize in professional Move-Out cleanings. Our service is designed to leave the home in pristine, move-ready condition so you can walk away without stress, and keep your deposit untouched by cleaning fees.

We deep clean every area top to bottom, including inside cabinets, drawers, appliances, baseboards, and high-touch surfaces. Whether you're handing the keys back to a landlord or preparing the home for new owners, we make sure everything looks spotless and inspection-ready.

If it's your first time booking with us, or if your home hasn't been professionally cleaned in a while, we highly recommend a Deep Clean. It ensures every corner is properly reset so that future maintenance cleanings stay consistent and easier for you.

Yes, we prioritize family-safe and pet-safe cleaning products. Upon request, we can use 100% eco-friendly or fragrance-free solutions. Your health and comfort always come first.

Yes. Mexi Maids is licensed, insured, and bonded. Every cleaner is background-checked, professionally trained, and held to our high standards of pride, hospitality, and attention to detail.

No, you're welcome to be home, but you don't have to be. Most recurring clients provide us with a preferred entry method. All we ask is that we have safe access to the home and clear instructions. We handle the rest.

Most homes stay fresh and manageable with:

• Weekly or biweekly cleanings for busy households
• Monthly cleanings for lighter upkeep

If you're unsure, we can recommend a schedule based on your lifestyle and the home's condition.

Well, if you are not satisfied, don't worry. We will fix what went wrong at our side and redo the cleanup.

Deep cleaning costs in San Diego typically range from $165 to $650+, depending on several key factors. While we understand you're looking for a specific number, providing an accurate quote requires understanding your property's unique needs.

Price Factors That Affect Your Quote

Our move-out cleaning is significantly more thorough than Deep Cleaning and covers every room from ceiling to floor, including areas that are often neglected during regular maintenance.

Yes! Mexi Maids is a bilingual, Mexican family-owned cleaning company.

We require at least 48 hours notice to cancel or reschedule a cleaning. Cancellations made with less than 48 hours notice are subject to a fee, and same-day cancellations are charged at half the booking price. We hold this policy because last-minute cancellations directly affect our cleaners' earnings for the day. The easiest way to cancel or reschedule is to call us at 619-777-1387 or email support@meximaids.net as soon as you know.

Most move-out cleanings in San Diego range from $195 to $500, depending on the size and condition of the property. Small apartments can be as low as $165, and heavily soiled or larger homes can exceed $900. We always confirm the estimate before we start so there are no surprises. Final price depends on square footage, number of bathrooms, current condition of the home, pets, and any add-ons like steam cleaning.

Yes. Every cleaner is background checked through ADP before they begin training, and we re-run that check every twelve months for as long as they are with us. Most cleaning companies check once at hire and never again. We are licensed, insured and bonded, we carry $2.5 million in liability coverage, and we carry workers compensation on our residential crews. We are BBB Accredited with an A Rating.

Nobody reaches a client's home without clearing all seven steps:

• An in-person interview
• Reference checks with prior employers
• A background check through ADP, completed before training starts
• A test clean at our office
• Two weeks of hands-on training with our lead trainer
• A shadow period with an experienced cleaner
• Working alongside an experienced cleaner before taking their own assignments

After that, background checks are re-run annually and crews go through regular quality reevaluations.

Two weeks of hands-on training with our lead trainer, before anyone is assigned to a home of their own. It starts with a test clean at our office and ends with a shadow period alongside an experienced cleaner.

Most of the people we hire already have cleaning experience. Training is what turns an experienced cleaner into a consistent one: everyone works against the same written checklist and the same standard operating procedures, so the result does not depend on who shows up. Crews are reevaluated on quality regularly after hire.

Two of them. Every cleaner is trained against our written standard checklist, which is what keeps quality consistent from crew to crew.

On top of that, your home gets its own checklist. We build it with you during scheduling, so your crew works from your priorities rather than a generic list. You never have to hand anything to the crew or explain it at the door.

Three things do the work. You get the same assigned crew every visit, so nobody is relearning your home. Every cleaner is trained against the same written checklist and the same procedures. And crews are reevaluated on quality on an ongoing basis, not just at hire.

If something is missed, tell us within 24 hours and we return and re-clean that area at no charge.

Usually two. We price per cleaner per hour, so two cleaners working together cost about the same as one cleaner taking twice as long, and you get your home back in roughly half the time.

Yes. Every client is assigned a cleaning crew, and that crew is the one that returns. They learn your home, your pets, which surfaces need what, and where you want attention paid. That is not an upgrade or an add-on, it is how we run recurring service.

Yes. All of our cleaning crews are bilingual in English and Spanish, so you can talk to your crew in whichever language you prefer. Our office is bilingual too.

Accidents happen. When one does, the crew reports it to us immediately, we take full responsibility, and we talk it through with you before deciding how to make it right. Depending on the item, that means repairing it, replacing it, or crediting your invoice.

We are bonded and carry $2.5 million in liability coverage, so you are not relying on goodwill alone.

We are licensed, insured and bonded. We carry $2.5 million in liability coverage and workers compensation on our residential crews, which means an injury on your property is our responsibility and not a claim against your homeowner's policy. We are BBB Accredited with an A Rating.

Ask us for a certificate of insurance before you book. We will send it, no pressure.

Four things, and they are built into how we operate rather than promised.

• The schedule. A crew usually has three or four cleanings booked in a day. Arriving on time for the next client is a commitment we hold them to, so stretching your job breaks the rest of their day.
• A time cap. Every job has one, based on your estimate. If a crew thinks they may exceed it, they contact the office first. The office then calls you to explain before any extra time is worked. You are never billed past the estimate without a conversation.
• How we pay. Crews are paid hourly, but they are rewarded on efficiency and client satisfaction, not on hours logged.
• Who we hire. We hire for detail and speed, then train against strict procedures. Experience is the baseline, not the goal.

In practice most jobs land in the middle of the estimate, so the conversation above rarely has to happen.

Yes, and the process is built so the final number never surprises you.

Your estimate is calculated from square footage, number of bathrooms, the current condition of the home, pets, and any add-ons you choose. Before the crew begins, they walk the property. If anything looks meaningfully different from what was described, they stop and call the office, and we call you before any work starts. You either approve the adjusted estimate or tell us to stop at the original quote.

Most jobs land in the middle of the estimate. You will never see a bill go past your estimate without a conversation first.

You pay after the cleaning, never before it.

When the crew finishes, our office reaches out to you. You see the work first, and you pay once you are happy with it. That order is deliberate. You should not be paying for a result you have not seen.

We accept card, Venmo and Zelle. Paying by Venmo or Zelle saves you up to 4% compared to card.

Both, depending on where you are in the relationship.

First cleanings are hourly. A first deep clean, move-in, or move-out is billed by the hour, because the first visit to a home always has a learning curve. A detailed clean takes as long as the home actually needs, and that is genuinely hard to predict. Even an in-home walkthrough cannot reliably tell us how long a home will take or how fast the work will go. Quoting a flat rate on a home nobody has cleaned yet means somebody is guessing, and a guess gets padded. We would rather bill you for the labor it actually took.

Most first cleanings land at or below the middle of the estimate.

After your first deep clean, recurring service can move to a flat rate. That first clean tells us what your home actually needs. Once the same crew is returning and the scope is set, we can price your visits as a flat rate per visit, built from your home's real history rather than an average across every house of that size.

That is the difference worth understanding. A flat rate quoted before anyone has cleaned your home is a guess with a cushion in it. A flat rate built from your own first clean is the lowest number we can defend, because it is proven.

It depends on whether anyone has cleaned your home yet. For a first deep clean, move-in, or move-out, hourly is better, because you pay for the labor your home actually needed instead of a flat number somebody guessed at before seeing it. For recurring service after that first clean, a flat rate is better, because it is built from your home's real history. What you should watch for is the reverse: a flat rate quoted sight-unseen, or contract fine print that lets a company switch you to hourly mid-agreement.